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Shipping Information


Typical consumer orders to a residential physical address within the 48 contiguous states normally will be shipped via UPS Express within 1-2 business days of receipt of order. Orders for schools and businesses normally will be shipped via UPS Express Saver within 2-3 business days of receipt. Orders will be delivered within 1-3 business days after shipping.


Shipping Methods and Expected Shipping Times

Dolceterra ships all orders via UPS Express, except orders addressed to P.O. Boxes which will ship via USPS Parcel Post (FedEx ground charges will apply). Also, additional charges may apply on shipments via air or to AK and HI. Call 0039 349 325 2073 for information.
Express orders must be placed before 8:00 pm CST. Express shipments are expedited through our order process and generally ship via UPS Express, although other carriers are sometimes used (DHL).

You will receive an order tracking number via email when your order is processed.



 
 


Polystyrene thermical package:
Nice and sturdy able to contain, when needed, dry ice at a -70° temperature. This guarantees the exceptional freshness of the product when it arrives your home!

Packages

You may check your order stage clicking the UPS Tracking service





Dolceterra U.S. Store Holdings Inc.
C. Alberto Square
P.O. Box 21 Verona, IT
Tel. Sms: (0039) 320 17 22 838

Ordering Dept: 
Customer Service: 
Product / General Info: 
International: 


orders@dolceterra.com
customersupport@dolceterra.com
info@dolceterra.com
dolceterrainternational@dolceterra.com

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