Shipping

Method of shipment:
To guarantee a safe and prontly delivery of your purchases, we of Dolceterra.com have chosen to use of the best international express carrier UPS.
Your purchases will travel in a thermic packaging adeguately protected and insured.
For any chosen method of shipment, products you have purchased are packed with extreme care directly in our store assuring that they will arrive at destination intact with maximum hygiene.
In this section you will be asked of the necessary data to make the shipment and issue the invoice or relative document.
Your own details will be treated with great respect under the privacy rules.
You will have he change to send your purchases products to a different address from own: this opportunity my be useful for sending the package to your office, or to give private or business presents. (Warning! In case our carrier does not find anybody at your home or at the caretaker’s lodge he will not be able to deliver the good and our package will be delay.
In case he invoice address and the shipment one will coincide do not complete he “shipment information” area (I it is different from the previous one) and you will not be asked to enter th same data again.



Tracking of the shipment:
You may check at what stage your shipment is linking the site: http://www.ups.com. Click on “track” and insert the number of the invoice ( which will be communicated by e-mail) and you will have the confirm that the shipping has been effected.



Shipment charges:
Delivery is guaranteed by our carrier within 24/48 hours from the departure of the order. Holidays and days before holidays excluded.



Restrictions:
Because of present restrictions, about the important of goods like alcohol and meat, in the whole USA and Canada territory, the delivery of salted park meat nd strong brandy will not be possible.