At Dolceterra, we believe authenticity starts with clarity.
This page is designed to answer the most common questions about our products, our sourcing philosophy, and how we operate in the United States and internationally. From direct relationships with Italian producers to handcrafted ceramics made in our own artisanal laboratory, everything we offer is rooted in real craftsmanship and verified origin.
The United States is our primary market, but we ship worldwide. Every product we sell is made in Italy, selected for its quality, traceability, and strong connection to its territory.
If you don’t find the information you’re looking for, our team is always available to help.
About Dolceterra
Dolceterra is a US-based online destination dedicated to authentic Italian food, beverages, and handcrafted goods. We curate and ship premium Italian products directly from Italy to customers in the United States and worldwide.
Yes. All Dolceterra products are made in Italy and sourced directly from Italian producers. We work only with verified artisans and food makers who operate in their original regions.
Yes. We maintain direct relationships with producers, without intermediaries. This allows us to guarantee authenticity, traceability, and consistent quality.
We don’t buy from distributors or generic catalogs.
We select producers personally, visit production sites, and build long-term partnerships. Every product reflects a specific territory, tradition, and know-how.
Products & Quality
All food and beverage products are produced in Italy. Each product page clearly states origin, producer, and production area.
Yes. We focus on small-batch, artisanal production, avoiding industrial or mass-market items whenever possible.
Yes. Each ceramic piece is handcrafted, making every item unique. Minor variations are part of the artisanal process and not defects.
Yes. Our ceramic items are designed and produced in our own artisanal laboratory in Italy, using traditional techniques and handcrafted processes.
Territory & Philosophy
Deeply. Dolceterra is built around regional identity.
We believe food, beverages, and crafts only make sense when tied to the land, culture, and people who produce them.
No. We only sell products genuinely made in Italy. No “Italian-inspired”, no private-label shortcuts.
Shipping & Orders
Yes. The United States is our primary market.
Yes. We ship internationally to many countries. Shipping options and availability are shown at checkout.
Orders are typically delivered within 3–6 business days, depending on destination.
Food Safety & Compliance
Yes. All food and beverage products shipped to the US comply with FDA import regulations.
Yes. All allergens are clearly indicated on product pages and packaging. alternatively contact us at customersupport@dolceterra.com
Returns & Support
FAQs
Due to the nature of food products, returns are not accepted unless items arrive damaged or incorrect.
Contact us within 48 hours with photos and we’ll arrange a replacement or refund.